Hello, I am Michaela

A creative designer - service designer - Visual & UX designer

My Portfolio

My Portfolio

Projects from Product design, Service design, User Experience, User Interface design, Visual Design, Web & Responsive design.

Personal Profile

A creative Service Designer with a Design Thinking mindset, extensive experience in team leadership and specialisation on UX and visual design. A product designer who builds bridges between Strategists, CX, Product Owners, Technology Experts, Developers to help translate business ideas into simple, user-centered solutions which are meaningful to customers, while being sustainable and competitive for the company.

I am passionate about creating things from scratch and delivering top-class experiences, designing human-centered solutions through interdisciplinary teamwork and Design Thinking facilitation. I am involved throughout the full cycle of product development working in an agile environment, from service design, to concept and delivery, through continuous testing and improvement.

I am a highly experienced professional, with critical thinking abilities and an inherent enthusiasm to continuously learn new ways latest trends and styles. I value innovative thinking and problem-solving mindset.
As a person, I am a natural communicator who is comfortable at all levels and in a wide variety of situations and environments. I am very dynamic, highly motivated and take great pride in a job well done.

skills & technical competencies

• Extensive UI/UX and pixel perfect Visual design skills• Proficient in Photoshop, Illustrator, Dreamweaver & InDesign
• Team leading and playing abilities• Expert skill set in Sketch and prototyping (InVision)
• Solid project management expertise• Very good knowledge of HTML and CSS
• Excellent communication & time management skills• Familiar with Javascript, VB and HTML5 frameworks
• Highly innovative, creative and original•Fluent in English & Greek, intermediate in Dutch, basic German

Key Achievements

Design Leadership & Innovation Course
TU Delft

During a four-week course I learned how to leverage my design expertise and practices to become an innovative leader, influence stakeholders and interact with top management.

Delft, May 2017

Design Thinking Facilitation Training
DesignThinkers Academy

Training on how to facilitate Design Thinking workshop sessions for mixed audiences in this 2-day high energy course for Design Thinking practitioners.

Amsterdam, May 2017

Design Thinking Fundamentals Course
DesignThinkers Academy

A high energy course about the Design Thinking principles, key tools & terminology.
The tools practiced during the course were: Stakeholder Mapping, Value Network Mapping, Personas, Customer Journey Mapping (Customer Insights), Service Scenario Mapping and Prototyping, presentation techniques.

Amsterdam, Mar 2017

Product Designer – Senior UX Designer
Lobster Ink

Working in multidisciplinary teams I help linking user experience design with technology business and learning experts by facilitating service design and UX workshops, aiming to translate the Lobster learning service into an exhilarating user experience.

Amsterdam, Feb 2017

Service Design and Innovation Intensive
University of the Arts London, Short Course for Professionals

With a 2.5 day practical course, LCC offered an immersive learning experience, working in multidisciplinary teams on live briefs, problem solving, co-designing and prototyping solutions. By the end of the course, we were able to apply a range service design tools to better engage with your customers and stakeholders, tackle business challenges, and innovate.
This course explored service design as a human centred problem solving process. It considered the importance of staff, users and everyone that has a relationship with a service.

London, Jul 2016

Lead designer for connectivity products
Liberty Global

After a successful year of hard work leading our new Connect Box interface design project, I earned a new title at Liberty Global. My responsibilities now include leading and managing external parties/agencies and make sure we deliver high quality, human centered User Interfaces. My position involves leading the Conceptual and Interaction Design part and working hands-on on the Visual Design

Amsterdam, Jan 2015

Designer
Liberty Global

My responsibilities included being involved throughout the full cycle of product development, leading and managing external resources making sure we deliver high quality, human centered user Interfaces. My position involves leading the conceptual and interaction design part and working hands-on on the visual design. Working for Liberty Global, the largest international cable company active in 14 countries, including 12 in Europe, I was given amazing opportunities to create user interfaces on different multimedia platforms including TV media boxes, mobile devices desktops and tablets, reaching millions of users in all 14 countries, including ZIGGO, Virgin media, Unitymedia, UPC.

Amsterdam, Dec 2011

Senior web designer
Generation Y

Generation Y is a fast growing interactive agency with an international customer portfolio. My role was leading small project teams and communicating directly with customers.

Athens, Jul 2011

Senior web designer
Greek Geeks S.A.

Working as a senior web designer at Greek Geeks, one of the most famous interactive agencies in Athens at the time, gave me the opportunity to work on highly commercial projects with companies from a variety of sectors like Telecommunications, Media, Fashion, Sports etc. My work had impact on significantly bigger number of users. My skills on User Experience, User Interaction and Visual Design were naturally broadened.

Senior web designer

Achieved a promotion to a senior web designer role at PROFILE S.A.

Athens, Jan 2004

Web designer
PROFILE S.A.

My first job as a web designer at PROFILE S.A., an international solutions provider for the Banking and Investment Management industry.
My role was to design interfaces for complex web based applications such as web banking or investor relation platforms. Furthermore I learned HTML, CSS, and was able to understand and configure basic java script, VB script and .Net in order to work and apply my designs on sight for security reasons. I was very enthusiastic and gained significant knowledge out of those projects. I also achieved promotions & rapid progression to a senior role due to consistently good results.

Athens, Sep 2000

Apprentice work

I started as a graphic design apprentice in a film production workshop, gaining lab design experience

Athens, Feb 1999

Graduation

Degree IN Graphic Design & Interior Decoration from ARTES - Art & Design College

Athens, Jun 1997

Contact me

Send me an e-mail

mmakadasi@gmail.com